Prerequisites
- Basic understanding of Salesforce platform
- Familiarity with nonprofit operations (donations, programs, volunteers)
- Basic data management knowledge
- Analytical thinking and problem-solving skills
What Will You Learn
- Understand Nonprofit Cloud data model and setup
- Manage fundraising and donor relationships
- Handle grantmaking and program management
- Manage volunteers and stakeholder engagement
- Track recurring donations and contributions
- Build and manage constituent relationships
- Apply marketing and engagement strategies for nonprofits
- Use analytics and reporting to measure impact
- Implement security and data governance practices
- Plan integrations and data migration strategies