Salesforce Financial Services Cloud (FSC) Training is a focused course aligned with the official AP-208 Accredited Professional exam syllabus. It covers all three weighted exam domains: Discovery (12%), Define/Design (42%), and Delivery (46%). The course includes real-world use cases from retail banking, insurance, and wealth management to prepare you for both the exam and FSC implementation projects.
Prerequisites
- Basic knowledge of the Salesforce platform
- Familiarity with financial services industry concepts (banking, insurance, wealth management)
- Hands-on Salesforce implementation experience (recommended)
What Will You Learn
- Financial Services Cloud Overview
- FSC Data Model (Financial Accounts, Policies, Assets)
- Household and Relationship Mapping
- Client 360 and Profile Management
- Advisor Console and Workflows
- Interaction Summaries and Activity Tracking
- Action Plans and Financial Goals
- Security and Compliance in FSC
- Reports and Dashboards in Financial Services Cloud
- FSC Use Cases (Banking, Insurance, Wealth Management)
- AP-208 Exam Preparation Topics