Salesforce is the world’s leading Customer Relationship Management (CRM) platform, helping businesses manage sales, customer service, marketing, and business operations from a single cloud-based platform. kodestree’s Salesforce Admin online training program curriculum has been designed by industry experts according to the latest Salesforce Certified Platform Administrator exam pattern. The Salesforce Administrator Course provides in-depth knowledge of Salesforce administration, platform configuration, security, automation, and CRM best practices.
The course explores how organizations use Salesforce to manage customer relationships, streamline sales and service operations, automate business processes, maintain data quality, and generate actionable business insights. Learners gain hands-on experience with Lightning Experience, Object Manager, Flow Builder, reports and dashboards, Sales Cloud, Service Cloud, data management, security controls, and Agentforce AI, enabling them to confidently administer Salesforce organizations and prepare for the latest Salesforce Administrator certification.
Key Topics Covered
- Introduction to Salesforce: It is extremely important to cover the basics of Salesforce, such as its architecture, data model, and the different editions available to lay a solid foundation to move ahead.
- Setup and Configuration: The course also covers the process of setting up and configuring a Salesforce org. It includes creating and managing users, customizing the user interface, and setting up security and access controls.
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Object Manager and Lightning App Builder
Covers Salesforce customization, including creating custom objects and fields, modifying page layouts, and building Lightning applications to meet business requirements. -
Sales and Marketing Applications
Covers managing leads, campaigns, opportunities, and accounts within Salesforce to support sales and marketing operations. -
Service and Support Applications
Covers case management, entitlements, and Service Console configuration to support customer service teams and improve customer experiences. -
Data and Analytics Management
The highest-weighted section in the 2026 exam (17%). Covers managing Salesforce data through import, export, validation, and data quality processes, along with creating reports and dashboards for business insights and decision-making. -
Productivity and Collaboration
Covers Salesforce tools that enhance team productivity, including Chatter, Salesforce Mobile App, and collaboration features across the platform. -
Agentforce AI
Learn Agentforce capabilities, Agent Builder, prompts, permissions, and AI use cases. -
Administration Best Practices
Covers data governance, performance optimization, org health management, troubleshooting, and security best practices to maintain a well-managed Salesforce environment.
Implementation of useful apps in Salesforce would not be so difficult once you brush up on the real-world Salesforce capabilities associated with this technology. For all the freshers who are just beginning their career and are attracted to Salesforce, you are in for a treat because it is a top-ranked CRM entity. Salesforce is bringing a realistic approach towards making the Customer-Organization relationship a stronger bond than ever. Salesforce helps businesses streamline sales, customer service, marketing, and commerce operations through a unified CRM platform. These four aspects make the four important pillars for any business and thus must be taken seriously. Learn all these details about Salesforce with kodestree’s Salesforce Training online.
Is Salesforce Administration Training right for me?
If you are interested in exploring the technical know-how and wish to make a living creatively, then here is your opportunity to combine these two aspects and make a career for yourself with it. If you are an amateur Salesforce Admin, then make sure this course is on your checklist.
Who can opt Salesforce Admin Online Training?
You should enroll right now if you are any of these or are planning to be one of these soon:
- IT Manager
- System Admins
- Architects
- Sales Operation Individuals
- Security Analysts
- Helpful for those who are maintaining and are responsible for the company’s Salesforce applications
- Numerous other career options are covered under this one Salesforce Certified Administrator training.
Benefits of being a Salesforce Admin Course Online
- You can become a Salesforce Administrator cum consultant
- You can count on this training to help you get hands-on Application customization, design, create high-value reports, platform configuration, etc. Other options involved are Salesforce Database, project management, application development, configuring Flow Builder automation, or deployment with the aid of Salesforce strategies and resources.
- Apart from getting all the technical knowhow, you can flaunt your skills in the market by owning the Salesforce Administrator Certification. By getting certified, you can enhance your chances of getting a good job role. Get seen by employers seeking certified Salesforce professionals.
- Earning the Salesforce Certified Platform Administrator is a valuable addition to your skill set as the demand for such professionals is very high.
- Get in-depth knowledge of the various possible tools and expertise. Get every bit of detail to help you develop stronger CRM strategies, strengthening the organization’s CRM graph.
- Excel in the Salesforce deployment manner and access all the possible ways to ease customer issues. A trained person will be better at solving customer problems at a faster pace and end up becoming an asset for the organization.
- Understanding of Salesforce reports and dashboards
Skills to count on completion of Salesforce admin certification Course
- Learn to create a secure Salesforce environment.
- Learn to import clean data and also have a way of maintaining the same in an organized and safe manner.
- Easily create high-value dashboards and reports. Keep all the information and reports in sync!
- Flow Builder automation: learn to design and deploy automated business processes using Flow Builder.
The Salesforce Administrator Training by kodestree is intended for individuals who want to learn how to handle Salesforce platform operations such as business analysts, IT professionals, and Salesforce Administrators. It provides hands-on experience and best practices to use Salesforce for managing and automating business processes.
Benefits
- Designation: Professionals with Salesforce Administrator certification often hold titles such as Salesforce Administrator, CRM Administrator, or Salesforce Platform Manager.
Salary:
- In India, Salesforce Administrators earn an average annual salary between ₹5 LPA to ₹12 LPA.
- In U.S., Salesforce Administrators earn an average annual salary of approximately $78,000 to $120,000 annually.
Hiring Companies: Organizations like Deloitte, Accenture, Cognizant, and Capgemini are actively hiring Salesforce Administrators in India.
