Microsoft Copilot Studio enables organizations to create, customize, and manage AI-powered copilots for business processes and customer interactions. This course introduces the platform’s core capabilities, including conversational design, generative responses, integrations, and governance, helping you build copilots that integrate with Microsoft business applications and services.
Prerequisites
- Basic understanding of Microsoft 365
- Familiarity with Microsoft Power Platform (Power Apps, Power Automate) – recommended
- Basic knowledge of business process automation
What You Will Learn
- Microsoft Copilot Studio fundamentals and interface
- Creating and managing AI copilots
- Designing conversational topics and responses
- Using generative AI capabilities in Copilot Studio
- Connecting copilots with data sources and services
- Integrating Copilot Studio with Microsoft Power Platform
- Automating business processes using AI copilots
- Monitoring and managing copilot performance