-
Identify core Microsoft 365 productivity apps (Word, Excel, PowerPoint, OneNote)
-
Describe Microsoft 365 Copilot and Copilot Chat capabilities
-
Explain project management tools (Project, Planner, Bookings, Forms, Lists, To Do, Loop)
-
Describe collaboration tools (SharePoint, OneDrive, Stream)
-
Describe communication tools (Exchange, Outlook, Teams, Teams Phone)
-
Identify employee experience capabilities (Microsoft Viva)
-
Describe collaborative apps (Whiteboard, Power Apps, Power Automate)
-
Explain endpoint management tools (Intune, Configuration Manager, Endpoint Analytics, Autopilot, Autopatch)
-
Compare Windows 365 and Azure Virtual Desktop
-
Describe Windows-as-a-Service (WaaS) deployment models
-
Identify Microsoft 365 administration tools (Admin Center, User Portal, Copilot Dashboard)