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Blog | Corporate Training 0

AI+ Customer Service Course

14 Lessons
|
40 hours

kodestree offers the best AI+ Customer Service course online for professionals seeking to enhance support operations using artificial intelligence. This comprehensive training covers key topics such as implementing AI-powered chatbots, automating customer interactions, analyzing sentiment and feedback, and delivering seamless omnichannel experiences. The course modules are developed by customer experience and AI experts with over 10 years of industry expertise. Enroll in the AI+ Customer Service Certification Course today to transform your support strategy and future-proof your customer service career.

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AI+ Customer Service Course
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About Course

Prerequisites for AI+ Customer Service Course

  • Basic knowledge of customer service operations
  • Familiarity with CRM software and digital communication channels
  • Understanding of general AI concepts is helpful but not mandatory

What You Will Learn:

  1. Understand AI’s role in transforming customer service
  2. Implement AI-powered chatbots and virtual assistants
  3. Use automation to streamline support workflows
  4. Analyze customer interactions with AI for insights
  5. Manage omnichannel AI-enabled customer experiences
  6. Address ethical and privacy considerations in AI customer service

Course Curriculum

Course Content

Lesson 1 – Introduction to AI in Customer Service

  • Overview of AI technologies in customer support
  • Benefits and challenges of AI adoption

Lesson 2 – AI Chatbots and Virtual Assistants

Lesson 3 – Automation in Customer Support

Lesson 4 – AI-Driven Customer Insights

Lesson 5 – Omnichannel AI Customer Experience

Lesson 6 – Privacy, Ethics, and Compliance

Lesson 7 – Implementation and Best Practices

₹47,940.00
  • Intermediate
  • 50 Total Enrolled
  • 40 hours Duration
  • September 15, 2026 Last Updated

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    Self Paced Learning
    ₹47,940.00
    ✓ Refund Policy
    • Duration: 40 hrs
    • 14 Lessons & Practical Labs
    • Lifetime Full Access & Free Upgrades
    • Downloadable Study Materials & Code Labs
    • Recognized Certification of Completion
    • 24x7 Online Support & Learner Forum
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    ₹47,940.00
    🛡️ 100% Money Back Guarantee
    • Live Interactive Training: 40 hrs
    • 14 Lessons across 7 Modules
    • Plus Full Self-Paced Access & Recordings
    • Real-World Projects & Case Studies
    • 1-on-1 Doubt Sessions with Industry Experts
    • Exam Prep & Official Certification Support
    • Resume Building & Placement Assistance
    Classes Starting From:
    📅 Fast Track Batch: 27 Sep 2026
    📅 Weekday Batch: 28 Sep 2026
    📅 Weekend Batch: 26 Sep 2026
    One to One Training
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    • 100% Customized Delivery & Curriculum
    • Flexible Schedule as per Learner Convenience
    • Top Tier Industry-Experienced Instructors
    • Tailored Hands-On Project Mentoring
    • Dedicated Interview & Career Guidance
    • 24x7 Dedicated Priority Support
    Contact Us

    Placement Partners

    Hettich
    Bechtel
    Emirates
    Mitsubishi
    Indian Navy
    Tech Mahindra
    AU Small Finance Bank
    Capgemini
    United Nations
    Yash Technologies

    Want to know Today's Offer

    AI+ Customer Service Course Certification Exam

    Upon completing the AI+ Customer Service Course, you will receive a globally recognized certification that validates your expertise in professional skills and industry best practices. This certification is a testament to your practical knowledge, hands-on skills, and professional readiness.

    The Technology certification exam assesses your ability to apply real-world concepts, tools, and techniques learned during the course. Certified professionals are in high demand across industries, opening doors to exciting career opportunities and higher salary potential.

    Our certification is recognized by top employers and organizations worldwide. Whether you are looking to advance your current career, switch to a new role, or demonstrate your expertise to clients, this certification gives you the competitive edge you need in today’s fast-paced technology landscape.

    Read more
    AI+ Customer Service Course

    Frequently Asked Questions

    The AI+ Customer Service Course is designed to provide comprehensive, in-depth training in AI+ Customer Service. Prerequisites for AI+ Customer Service Course Basic knowledge of customer service operations Familiarity with CRM software and digital communication channels Understanding of general AI concepts is helpful but not mandatory What You Will Learn: Understand AI’s role in transforming customer service Implement AI-powered chatbots and virtual assistants Use automation to streamline support workflows Analyze customer interactions with AI for insights Manage omnichannel AI-enabled customer experiences Address ethical and privacy considerations in AI customer service The program covers foundational concepts through to advanced techniques to ensure you gain job-ready expertise.

    This course is ideal for beginners, IT enthusiasts, and working professionals who want to build or advance their career in AI+ Customer Service and qualify for relevant industry roles. There are no stringent prerequisites—basic computer proficiency and a willingness to learn are all that is required. Foundational topics are thoroughly covered during onboarding.

    The course is delivered through interactive, live online sessions led by industry experts. You will also have 24/7 access to LMS resources, study materials, and session recordings so you can catch up or revise at your convenience if you miss any live classes.

    Yes, hands-on learning is a core component of this course. You will work on practical assignments, real-life use cases, and capstone projects using AI+ Customer Service tools and best practices, helping you build a portfolio to showcase to hiring managers.

    Upon successful completion of the course curriculum and project assessments, you will be awarded an industry-recognized Certificate of Completion from Kodestree. We also offer career assistance, including resume-building workshops, mock technical interviews, and job opportunities to help you transition into relevant industry roles.

    Contact Us Worldwide

    Call:
    +91 7204614489

    WhatsApp:
    +91 7204614489

    Email:
    admissions@kodestree.com

    LEARNER SUCCESS

    What Learners Say

    Real feedback from professionals who transformed their careers with our training

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    “

    The trainers explained concepts through real-world attack scenarios, which I was able to apply on the job right after the course. Structured curriculum and hands-on labs were the best part.

    “

    After the CSM training, I can confidently facilitate Sprint ceremonies. The trainer's practical approach and real project examples were extremely helpful.

    “

    Agile concepts were explained clearly, especially backlog management and team facilitation. A bit more time would have made it even better, but overall a solid course.

    “

    Even as a beginner, I never felt lost — the step-by-step labs and doubt-clearing sessions made switching careers so much easier.

    “

    This training gave me more than just a certification — it gave me a Scrum Master mindset. The modules on servant leadership and conflict resolution were the most valuable.

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