Skip to main content

Kodestree

India: +91 7204614489
USA: +1 202-555-0100 Dubai: +971 4 000 0000
Blog | Corporate Training 0

Introduction to ServiceNow

12 Lessons
|
40 hours

Introduction to ServiceNow explains fundamentals of the ServiceNow platform and its core capabilities. You will learn how ServiceNow helps organizations manage IT services and automate workflows. The course covers key modules, basic navigation, and essential platform concepts.

Enroll Now
Introduction to ServiceNow
Share this course

About Course

Prerequisites

  • Basic understanding of computers and web-based applications
  • Familiarity with IT concepts or service management is helpful but not required
  • Basic knowledge of databases or workflows is a plus

What Will You Learn

  • Overview of the ServiceNow platform and its core features
  • Navigation and basic usage of the ServiceNow interface
  • Understanding of IT Service Management (ITSM) concepts
  • How workflows and automation work in ServiceNow
  • Introduction to key modules like Incident, Problem, and Change Management
  • Basic concepts of tables, forms, and records in ServiceNow

Course Curriculum

Course Content

Lesson 1 – ServiceNow Overview

  • What is ServiceNow
  • Key features and capabilities
  • Common use cases and benefits

Lesson 2 – ServiceNow Platform Fundamentals

Lesson 3 – ServiceNow Interface & Core Applications

Lesson 4 – Users, Roles, and Basic Customization

₹11,940.00
  • Intermediate
  • 50 Total Enrolled
  • 40 hours Duration
  • September 15, 2026 Last Updated

    Drop Us a Query



    Fields marked * are mandatory

    Request For Live Demo Class

    Self Paced Learning
    ₹11,940.00
    ✓ Refund Policy
    • Duration: 40 hrs
    • 12 Lessons & Practical Labs
    • Lifetime Full Access & Free Upgrades
    • Downloadable Study Materials & Code Labs
    • Recognized Certification of Completion
    • 24x7 Online Support & Learner Forum
    Most Popular
    Online Class Room
    ₹11,940.00
    🛡️ 100% Money Back Guarantee
    • Live Interactive Training: 40 hrs
    • 12 Lessons across 4 Modules
    • Plus Full Self-Paced Access & Recordings
    • Real-World Projects & Case Studies
    • 1-on-1 Doubt Sessions with Industry Experts
    • Exam Prep & Official Certification Support
    • Resume Building & Placement Assistance
    Classes Starting From:
    📅 Fast Track Batch: 2 Oct 2026
    📅 Weekday Batch: 5 Oct 2026
    📅 Weekend Batch: 3 Oct 2026
    One to One Training
    Contact Us
    • 100% Customized Delivery & Curriculum
    • Flexible Schedule as per Learner Convenience
    • Top Tier Industry-Experienced Instructors
    • Tailored Hands-On Project Mentoring
    • Dedicated Interview & Career Guidance
    • 24x7 Dedicated Priority Support
    Contact Us

    Placement Partners

    Hettich
    Bechtel
    Emirates
    Mitsubishi
    Indian Navy
    Tech Mahindra
    AU Small Finance Bank
    Capgemini
    United Nations
    Yash Technologies

    Want to know Today's Offer

    Introduction to ServiceNow Certification Exam

    Upon completing the Introduction to ServiceNow, you will receive a globally recognized certification that validates your expertise in professional skills and industry best practices. This certification is a testament to your practical knowledge, hands-on skills, and professional readiness.

    The Technology certification exam assesses your ability to apply real-world concepts, tools, and techniques learned during the course. Certified professionals are in high demand across industries, opening doors to exciting career opportunities and higher salary potential.

    Our certification is recognized by top employers and organizations worldwide. Whether you are looking to advance your current career, switch to a new role, or demonstrate your expertise to clients, this certification gives you the competitive edge you need in today’s fast-paced technology landscape.

    Read more
    Introduction to ServiceNow

    Frequently Asked Questions

    The Introduction to ServiceNow is designed to provide comprehensive, in-depth training in Introduction to ServiceNow. Prerequisites Basic understanding of computers and web-based applications Familiarity with IT concepts or service management is helpful but not required Basic knowledge of databases or workflows is a plus What Will You Learn Overview of the ServiceNow platform and its core features Navigation and basic usage of the ServiceNow interface Understanding of IT Service Management (ITSM) concepts How workflows and automation work in ServiceNow Introduction to key modules like Incident, Problem, and Change Management Basic concepts of tables, forms, and records in ServiceNow The program covers foundational concepts through to advanced techniques to ensure you gain job-ready expertise.

    This course is ideal for beginners, IT enthusiasts, and working professionals who want to build or advance their career in Introduction to ServiceNow and qualify for relevant industry roles. There are no stringent prerequisites—basic computer proficiency and a willingness to learn are all that is required. Foundational topics are thoroughly covered during onboarding.

    The course is delivered through interactive, live online sessions led by industry experts. You will also have 24/7 access to LMS resources, study materials, and session recordings so you can catch up or revise at your convenience if you miss any live classes.

    Yes, hands-on learning is a core component of this course. You will work on practical assignments, real-life use cases, and capstone projects using Introduction to ServiceNow tools and best practices, helping you build a portfolio to showcase to hiring managers.

    Upon successful completion of the course curriculum and project assessments, you will be awarded an industry-recognized Certificate of Completion from Kodestree. We also offer career assistance, including resume-building workshops, mock technical interviews, and job opportunities to help you transition into relevant industry roles.

    Contact Us Worldwide

    Call:
    +91 7204614489

    WhatsApp:
    +91 7204614489

    Email:
    admissions@kodestree.com

    LEARNER SUCCESS

    What Learners Say

    Real feedback from professionals who transformed their careers with our training

    4.8/5
    Average Rating
    1,200+ Learner Reviews
    Learner Reviews
    Ankit Sharma Priya Menon Rahul Verma Sneha Kapoor +
    10,000+
    Learners Trained
    Ankit Sharma Priya Menon Rahul Verma Sneha Kapoor +
    95% Satisfaction
    Satisfaction Rate
    “

    The trainers explained concepts through real-world attack scenarios, which I was able to apply on the job right after the course. Structured curriculum and hands-on labs were the best part.

    “

    After the CSM training, I can confidently facilitate Sprint ceremonies. The trainer's practical approach and real project examples were extremely helpful.

    “

    Agile concepts were explained clearly, especially backlog management and team facilitation. A bit more time would have made it even better, but overall a solid course.

    “

    Even as a beginner, I never felt lost — the step-by-step labs and doubt-clearing sessions made switching careers so much easier.

    “

    This training gave me more than just a certification — it gave me a Scrum Master mindset. The modules on servant leadership and conflict resolution were the most valuable.

    error: Content is protected !!
    Talk to an Advisor

    Login

    Don't have an account?